Design Insight 
Jakob’s law
By leveraging existing mental models, we can create superior user experiences in which the user can focus on their task rather than learning new models.
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Saudrika commented View All
I wonder what the difference between “Dunzo Assistant” and “Pickup and Drop...
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As he was getting impatient, hopelessly I've switched back to the PhonePe app to search for support.
As he was getting impatient, hopelessly I've switched back to the PhonePe app to search for support.