Prev
Skip to next slide
16+ Comments
Saudrika commented View All
I wonder what the difference between “Dunzo Assistant” and “Pickup and Drop...
Comment
Before I dive in to showcase my observations and userflows that stood out to me in the app, I want to call out that the situation or time-frame in which I was using the app is extremely important for what I am about to show as well.
Before I dive in to showcase my observations and userflows that stood out to me in the app, I want to call out that the situation or time-frame in which I was using the app is extremely important for what I am about to show as well.
Only 9% of consumers believe it’s acceptable to wait up to one minute to speak with an agent. Automated service is a critical step in giving customers a platform to become self-sufficient.